Knowledgebase - Products
The ZIP folder does not open – what can I do?
Posted on 18 April 2013 11:38

Most of our products and templates are compressed as ZIP folder (.zip). If you work with Windows XP you can open the folder by double clicking on it. When working with older versions or Apple-computers you can use additional tools like Stuffit Expander. If you still can not open the file, then maybe the download was not completed, or your Firewall does not allow it. In this case, please try to download the product again from our website (from your account with your email address and your password) or a different computer.

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